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Can I view my statement Online?
You can view statements online, by going to 'My Account' and clicking on the statement options in the left hand menu.
As an online customer you have the ability to view all the information a paper statement provides 24 hours a day, as well as real time credit card payments, and unbilled orders. You will also be able to instantly access previous statements for the last 4 months where you have been active.
If you have an email address registered with us, we will send you a monthly email when your new statement is available to view. If your account is in arrears, you will automatically be sent a paper statement.
If your Account is set up online you will be defaulted to receive online statements, or if your account is set up over the telephone it will be defaulted to receive paper statements. This can be changed to the way you prefer to receive your statements by logging into your account online by going into 'My Account'. The tab 'Manage Statements' shown under the ‘Statements’ tab in the left hand menu will allow you to select your preference. If you would like to receive online statements click on the 'turn off statements' button and your next statement will be e-mailed to you. If you would like to receive paper statements click on the 'turn on statements' button and your next statement will be sent out by post.
You can find all the choices for how to pay your account balance in the ‘Ways to Pay’ section in ‘My Account’ or on the back of your paper statement.
Why not save time and be green by using our free payment options and opting out of
You will be able to view your statements online through the iPhone and iPad Apps, but you won’t be able to download & save them. If you need to download your statement you can do this through the
If you are viewing your statement through the iPhone App you won’t be able to zoom in to your statement, however if you are viewing your statement through the
or iPad App you will be able to zoom in to your statement.
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