Where do I find my selfserve PIN number?

Your Selfserve pin number is detailed in the following places:

  • Monthly Paper Statement
  • Reverse of your Directory Card
  • Top of a despatch note

If you are still unable to locate your pin number, please call us on 0844 844 8000*.  Lines are open from  8am - 11pm 7 days a week.

*Calls cost 5p per minute from a BT landline.  Mobile providers and other networks may vary.