How do I pay for an order using a Gift Card or eVoucher?
Next Directory Flexible Account
Please note - On new accounts, we may ask for the full payment as an extra security check.
When you have selected your items, proceed to the checkout. Under the shopping bag summary you will see the 'Pay by Gift Card' option. You can pay for part of your order using a credit/debit card and the remaining amount can be paid by Gift card/eVoucher, or the whole order can be paid by Gift card/eVoucher.
If you use a Gift card/ eVoucher to pay for part of the value of your first order; you will automatically be given a flexible credit account, so the remaining order value can be billed to you at a later date. If you do not want a flexible credit account, you will need to use an alternative payment method or a Gift card/ eVoucher that covers your full first order value.
If you are making a split payment please select the gift card option first and process your gift card/eVoucher payment before you make your credit/debit card payment.
If you return any items that you paid for by credit/debit card, gift card or eVoucher your Next account will be credited (This can then be credited back to your credit/debit card, gift card or eVoucher if you prefer. Please contact our Customer Services Team on 0333 777 8000* to arrange that.)
Credit/Debit Card Customers
You also have the choice to pay using a gift card or eVoucher at the time of order. On the delivery page there will be an option to ‘Pay by Gift Card’. You can pay for part of your order using a credit/debit card and remaining the amount can be paid by gift card/eVoucher, or the whole order can be paid by gift card/eVoucher.
If you use a gift card to pay for part or all of your order this should be retained as any returned goods will be credited to your gift card.
If you use an eVoucher to pay for part or all of your order this should be retained as any returned goods will be credited to your eVoucher as long as you registered your email address with us when you placed your order. If you didn’t register your email address we will send a gift card to your home address. Please allow up to 7 working days for the refund to be received.
Please note - Next Refund Cards can only be redeemed in Next Retail stores.
* For call charges contact your service provider.
How do I make a payment towards my balance using a Gift Card or eVoucher?
Flexible account customers
If you have an account balance you can use a gift card or eVoucher to make a payment online towards your Next Directory Account by signing into 'My Account' and then selecting "GIFTCARD PAYMENT" under the account options menu.
You can also choose to pay with a Gift card or eVoucher at the time of order.