What if I have lost my customer number?

If you have created an on-line password, you can use this to sign in with your email address and password.  You will see an option on our login page to change sign in method; this will give you the ability to sign in with your email address. 

If you have not created an on-line password, you can email us via our contact form, choosing Directory/On-line, followed by general query. 

If you would like to place an order immediately, please call us on 0333 777 8000* and we'll will be happy to take your order once security checks have been confirmed with you. 

*For call charges contact your service provider.