How do I close my account?

If you would like to close your account:

  • Please call us on, 0844 8448211*
  • Email using the Contact Form - Please select from the drop down option: Next Directory/ Online - Account Query - Close Account option

Please ensure you provide you customer number and date of birth so that we can clearly identify the correct account.

*Calls cost 5p per minute from a BT landline. Mobile providers and other networks may vary.