Next Directory Account Customer

Our delivery charge is just £3.99 for Next Directory Account Holders and Credit/Debit Card Orders, no matter how large your order and whether your order comes in separate parcels or on separate days, with the exception of Fresh Flowers and selected Home items.

Our courier service is not currently available in the following areas: Northern Ireland, Scilly Isles, Channel Islands, and some Scottish Islands. Please call us on 0844 844 8000* for more information.

You can also pick up your order from over 500 selected Next stores and delivery will be free. Express Next Day Delivery to the store is available for free. To find out more please click here.

If you are a new flexiable account customer, you will have the option of having your first order delivered to the store. As it would be your first order, we will require full payment for security reasons so that we can verify your identity. We're sorry; we're unable to accept American Express as payment when sending an order to a store or different address.

*Lines are open: 08:00 am - 11.00 pm, 7 days a week. Calls cost 5p per minute from a BT landline. Mobile providers and other networks may vary.

  • This service is only available in our courier areas and is subject to stock availability. Other deliveries will be made by alternative courier and will take longer. Delivery times cannot be guaranteed, however our couriers do deliver between 8:00 am - 6:00 pm. Next Day Delivery does not apply during the Sale period or during Bank Holidays.

*The delivery charge of £3.99 will be refunded if the whole order is returned.