Most fresh flower orders placed before 6pm can be delivered the next day. Flowers ordered between 6pm Friday and 6pm on Saturday will be delivered Monday and orders after 6pm Saturday and 6pm Monday will be delivered on Tuesday. Flower deliveries will occur between 7am and 7pm. Most wine orders placed before 4.30pm can be delivered within 48 hours. No deliveries are made on Bank Holidays or the day following a Bank Holiday. You will be advised of delivery availability at time of order. Orders for alcohol can only be taken from those over 18 years of age. Flower and wine orders are not returnable, for refunds on a faulty item please phone 0844 844 8050.