VIP and Sale Terms & Conditions

VIP and Sale Terms & Conditions Only

  1. Only invited customers will be able to book a slot and order from the VIP sale. Do not forward details of this service - they are specific to your account.
  2. Slots are limited and will be available on a first come, first served basis. Time slots are restricted to one slot per customer and you can log in until 23:59 on Friday 23rd March 2018.
  3. If you have difficulty booking your slot, you can also access the VIP Sale at
  4. If you have an alternative delivery address set as a default or select store delivery, you may be required to pay for your sale order in full.  If you would like to add your sale order to your nextpay account (subject to available credit), sign into My Account and remove the default delivery address before logging into your VIP slot. Your order will then be delivered to your billing address.
  5. The VIP Sale is very popular and you have been sent an invitation before other Next customers. In the interests of fairness, if you book a VIP shopping slot and do not use it, this may affect your eligibility for any priority VIP Sale invitations in the future.
  6. All Sale items are subject to availability. Delivery to Next stores is available for sale orders but local shop (not Next) collection and DPD is not available.
  7. The default store can only be changed when you register for you VIP slot. After this the default store cannot be changed for sale orders.
  8. Next day delivery is not available for VIP Sale and Sale orders. Delivery of in stock items can take up to 21 days. You will be advised of the estimated delivery date at the time of order.
  9. Send to a friend delivery service will not be available during the VIP Sale and Sale.
  10. You must use to ensure you receive the sale prices. No price adjustments will be offered once an order has been completed without using the previous link.
  11. VIP sale offer cannot be used in conjunction with any other discounted offer.
  12. During busy periods, we may restrict the number of items you can add to your shopping bag. When this happens, you will have the opportunity to remove items and complete your order.
  13. VIP Sale and Sale excludes personalised gifts, photo and personalised picture gifts, domestic appliances, Hammonds,Art2Order, Made2Measure, wine, gift list, wall stickers, gift cards, eGift cards, fresh flowers, house signs, garden plants and gift experiences.
  14. Please visit for all other Terms and Conditions.