An item I want to order is out of stock online

Our stock availability is regularly refreshed to show the most up-to-date information. At the time of your purchase, availability will be confirmed. We are continuously working with our suppliers to ensure that there is enough stock to meet our customers demand for the item.

If the item is currently out of stock you may wish to come back to our website at a later date. As soon as more stock becomes available the site will be updated accordingly.

You also have the opportunity to reserve any items that are due in shortly.

In the unlikely event that we are unable to supply a particular item that you have reserved, we will notify you as soon as possible usually via e-mail.

You are able to check stock availability in our Next stores by calling our Customer Service team on 0844 844 8000*.

*Calls cost 5p per minute from a BT landline. Mobile providers and other networks may vary