I have received an incorrect item

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We are very sorry that we have sent you an item that is different to what you have ordered.

If the item that you have received is not mentioned on the delivery note please call us on 0333 777 8000*.

We will then ensure that you can return the item and that you will be credited upon receipt of your return. We will also be able to replace the item for you at no extra cost.

*For call charges contact your service provider.