Discover style you’ll adore and service you’ll love with £10 off your first order!
Where does the pin number need to be entered on the website?
If you are a new customer who has not placed an order with us before, When placing your first order, click on the ‘Go to Checkout’ button. Select ‘Register’ on the right hand side – New to Next. Once you have entered your personal details, you will be asked if you have an incentive PIN number and should enter your unique 10 digit pin here. Thereafter, place the order by adding items to the bag and proceed to the checkout.
When will the discount be applied to my account?
The discount will be applied once the registration has been completed and your first order has been placed. Credit account customers will see the discount on their first statement. If you have paid for your goods at the time of ordering, the discount will be applied immediately and the remaining amount will be taken from your credit or debit card.
Why have I not been given my discount?
The First Time Surfer offer is for new customers who are using our website for the first time, or existing customers who have not used their account for 6 months.
Where can I get a pin?
The unique pins can only be obtained via receiving a leaflet in store.
The discount will be applied as long as you have spent a minimum of £15 (excluding £3.99 delivery charge or £3.75 directory). Please check the value of your order to ensure it meets the requirement as amendments cannot be made once the order has been submitted.
The incentive can only be used twice per household.
All customers will be subject to a credit search and credit applications are subject to status. Please click here to view full terms and conditions.
When does the offer end?
Our Join Us Online incentive will begin on the 16th of August and will be valid until 20th of September.
If you have any further queries about your online voucher promotion, please call us on 0333 777 8000* 8am to 11pm 7 days a week.
*National call rates apply.