Can I change or cancel my order?

If you’re really quick giving us a call on 0333 777 8000*, we might be able to cancel your order, but sorry, we can’t change your order.

If the item were not going to be sent out straight away, then you cancel these online by going onto
My Account’. View any items on delay by clicking on ‘Order Tracking’ and select ‘Reserved Items’ then click the ‘cancel’ button next to the item you wish to cancel, or you can call us on 0333 777 8000* 8am to 11pm, 7 days a week.

If you receive items that you no longer want please return them in the normal way. Please see ‘Returns’ information online. Full details on how to return an order are also shown on your despatch note.

*For call charges contact your service provider.