Product Recall and Safety Notice Information

Next recalls Sandals (430332) due to one type of bead failing testing

Last Updated on 10-05-2017

We have identified a problem with the above sandals.

Unfortunately, it's come to light that one type of bead on the sandals has failed testing.

As the sandals don't meet our strict, technical specifications, we've taken the decision of recalling them, and are requesting they are returned to us for a full refund.

Please call us on 0333 777 8185 to arrange a collection, or return them to your local store, if this would suit you better. If you have given this item as a gift, please ask the recipient to contact Next.

We're very sorry for any disappointment and inconvenience caused, but we hope you'll understand that customer safety is our highest priority.


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Next recalls 713-310 Grow your Own Santa Claus due to an issue with the feet being easily pulled off and if swallowed represents a serious hazard.

Last Updated on 07-02-2017

We’ve become aware of a potential problem. The manufacturer of this product has informed us that the feet can pull off the Santa. And because the material then expands, this represents a serious hazard if swallowed.

If you have purchased this item, or received it as a gift, please bring it immediately to any Next store for a full refund.

We're very sorry for any disappointment and inconvenience this may cause, but we hope you'll understand that safety issues are a high priority for us. And if you have any further questions, you can give us a call on 0333 777 8185.


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Next recalls 941202 Metallic and 741517 green Leopard Cone Heel Chelsea Boots due to an issue with the heel tip

Last Updated on 21-11-2016

We’ve become aware of a potential problem with the heel tip which could cause you to slip.

Please call us on 0333 777 8185 to arrange a collection, or return it to your local store (for a full refund), if this would suit you better. If you have given this item as a gift, please ask the recipient to pop in to Next for a full refund.

We're very sorry for any disappointment and inconvenience this may cause, but we hope you'll understand that quality issues are a high priority for us.